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- American Express/Travel
Division: sales training for Latin America/Caribbean Division
- American Management
Association: transferring from seminars and books to CD Rom's the top
ten classic managerial skills, from interviewing to coaching to performance
management
- American Stock
Exchange: Orientation to the Exchange: Who We Are. What We Do.
- Associated Press:
Employee Relations Training for Bureau Chiefs
- Beth Abraham Health
Services: institution-wide initiative in customer service
- Buck Consultants/Mellon
HR & IS: Account Development Strategies; Client Centered Sales, Basic
Consulting Skills, Developing Managerial Skills
- Community Mediation
Services: developed training materials in conflict resolution for community-based
center, schools, non-profits.
- MasterCard International:
Product launches world-wide for debit cards, Prepaid products, sales
training; participant in cultural training for world-wide initiatives,
including Asia pacific region and Europe
- Museum of Modern
Art: Communications skills, leadership skills, customer service training,
sales training for retail division
- New York Mercantile
Exchange: training program, including video, how to trade on the floor
of the exchange
- Prospect Park Alliance:
managerial training, giving feedback, sexual harassment training
- Reebok; team selling;
performance management system, customer service and selling skills class
- The New York Times
sales training and communications courses (How to have a difficult conversation!)
- The Jewish Museum:
visitor services initiative
- The Woodlawn Cemetery:
visitor service training, with a focus on what to expect and how to
manage clients experiencing grief.
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